PCMH

As a PCMH facility, your care team at Christian Health will: 

• Get clinical advice 24/7 

• Recommend treatment options that are optimal for your health.

• Focus on preventive care. 

• Professional help with self-care practices.  

• Coordination of your care across the healthcare system. 

• Use technology to securely store and maintain your records in one place. This eliminates unnecessary duplication and allows us to help you control your health information.

 

What You Can Do:

1. Be in charge of your health.

   • You are a full partner in your care. Learn about your health condition(s) and what you can do to stay as healthy as possible. 

   • Understand that your lifestyle choices affect your personal health.

   • Understand your financial obligations and insurance coverages related to your health.

2. Participate in your care.

   • Follow the plan that you and your care team have agreed is the best for your optimal health. 

   • Help us identify any barriers you may have to following your treatment plan.

   • Take medications as prescribed, and let us know if you are unable to do so, for any reason. 

   • Keep scheduled appointments, and communicate with us ahead of time, if a conflict arises.

3. Communicate with your care team.

   • Ask questions so that you understand the options and can make informed decisions.

   • Bring an updated list of all your current medications, supplements, and vitamins to every appointment. 

   • Tell us about any urgent care/emergency room visits or hospitalizations and any new specialists, so that we can coordinate your care and update your records.

   • Tell us about any changes in your health or well-being since your last visit. 

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What You Can Expect:

1. A team familiar with your health

   • We care for you as an individual and will evaluate any aspects of your whole life that may affect your health and well-being. We will update your records with you at each visit.

   • We will listen to your questions and concerns and treat you as a full partner in your care. 

2. Clear communication

   • We will explain your health situation and make sure you are aware of all the options for your care. 

   • We will give you time to ask questions and then answer them in a way you understand to help you make the best decision for your care. 

   • We will sk you for feedback about your patient experiences and how we can better serve your healthcare needs. 

   • We will provide you with the information you need to obtain care and clinical advice during office hours and when the office is closed. 

   • We will clearly identify the members of your care team and their specific roles. 

3. Access to evidence-based care and self-management support

   • We will help you set goals for your care and support you in meeting those goals, every step of the way.

   • We will provide information to help educate you about your condition(s) and ways to stay healthy, including providing you with information about community support groups and services. 

   • We will coordinate your care across healthcare systems and with any of your specialists. 

   • We will recommend preventive services, following evidence-based guidelines, and facilitate your access to care.