top of page
CH_logo.png

Christian Health Service of Syracuse

Patient Portal

Pay Bill

PCMH

A Patient-Centered Medical Home (PCMH) is a system of care in which a team of health professionals works together with the patient to provide the best possible health outcomes. Your primary care provider (PCP) leads a care team that includes nurses, medical office assistants, receptionists, specialists, and other healthcare professionals.

89_NYS-PCMH_CMYK.jpg
PCMH is an Annual Certification process that CHSOS qualifies for each year.
Medical Consultation

As a PCMH facility, your care team at Christian Health will: 

  • Get clinical advice 24/7 

  • Recommend treatment options that are optimal for your health.

  • Focus on preventive care. 

  • Professional help with self-care practices.  

  • Coordination of your care across the healthcare system. 

  • Use technology to securely store and maintain your records in one place. This eliminates unnecessary duplication and allows us to help you control your health information.

 

What You Can Do:

  1. Be in charge of your health.

    • You are a full partner in your care. Learn about your health condition(s) and what you can do to stay as healthy as possible. 

    • Understand that your lifestyle choices affect your personal health.

    • Understand your financial obligations and insurance coverages related to your health.

  2. Participate in your care.

    • Follow the plan that you and your care team have agreed is the best for your optimal health. 

    • Help us identify any barriers you may have to following your treatment plan.

    • Take medications as prescribed, and let us know if you are unable to do so, for any reason. 

    • Keep scheduled appointments, and communicate with us ahead of time, if a conflict arises.

  3. Communicate with your care team.

    • Ask questions so that you understand the options and can make informed decisions.

    • Bring an updated list of all your current medications, supplements, and vitamins to every appointment. 

    • Tell us about any urgent care/emergency room visits or hospitalizations and any new specialists, so that we can coordinate your care and update your records.

    • Tell us about any changes in your health or well-being since your last visit. 

What You Can Expect:

  1. A team familiar with your health

    • We care for you as an individual and will evaluate any aspects of your whole life that may affect your health and well-being. We will update your records with you at each visit.

    • We will listen to your questions and concerns and treat you as a full partner in your care. 

  2. Clear communication

    • We will explain your health situation and make sure you are aware of all the options for your care. 

    • We will give you time to ask questions and then answer them in a way you understand to help you make the best decision for your care. 

    • We will sk you for feedback about your patient experiences and how we can better serve your healthcare needs. 

    • We will provide you with the information you need to obtain care and clinical advice during office hours and when the office is closed. 

    • We will clearly identify the members of your care team and their specific roles. 

  3. Access to evidence-based care and self-management support

    • We will help you set goals for your care and support you in meeting those goals, every step of the way.

    • We will provide information to help educate you about your condition(s) and ways to stay healthy, including providing you with information about community support groups and services. 

    • We will coordinate your care across healthcare systems and with any of your specialists. 

    • We will recommend preventive services, following evidence-based guidelines, and facilitate your access to care.

CH_logo_white.jpg

OFFICE PHONE:
315.433.9999

HOURS OF OPERATION:

Appointments available

Mon: 8:30 - 4:30

Tue: 8:30 - 7:00

Wed: 8:00 - 4:30 

Thu: 8:30 - 4:30

Fri: 8:00 - 4:30

Patient Portal

Pay Bill

bottom of page